TERMS AND CONDITIONS

Quotations & Pricing

• All quotations are valid for a specified period (typically 30 days) unless stated otherwise.

• Prices are based on the specifications provided at the time of quoting; changes to size, materials, artwork, quantity, or installation requirements may result in revised pricing.

• Quotes do not include additional design, artwork amendments, permits, access equipment, or unforeseen site conditions unless explicitly stated.

Orders & Acceptance

• An order is only confirmed once written approval (email or signed confirmation) is received.

• By placing an order, the customer agrees to these Terms & Conditions in full.

Artwork & Proofing

• Customers are responsible for supplying artwork that meets the required specifications unless design services are included.

• Proofs will be supplied for approval where applicable; approval confirms acceptance of layout, content, colours, spelling, and dimensions.

• We are not responsible for errors once artwork or proofs have been approved.

Colour & Material Variations

• Colour matching is carried out using industry-standard processes, but exact colour reproduction (including Pantone matches) cannot be guaranteed across different materials and print runs.

• Minor colour, finish, or material variations are considered acceptable and are not grounds for rejection.

Production & Turnaround Times

• Production timelines are estimates and begin from final artwork approval and receipt of any required deposit or payment.

• Delays caused by artwork issues, customer changes, third-party suppliers, weather conditions, or force majeure are not the responsibility of the company.

Installation

• Installation dates are subject to site readiness, weather conditions, and access availability.

• The customer is responsible for ensuring surfaces are clean, sound, and suitable for application.

• We are not liable for failures caused by unsuitable surfaces, existing paint defects, rust, body fillers, or prior coatings.

Vehicle Graphics Specifics

• Vehicle graphics are applied at the customer’s risk where paintwork is aged, resprayed, or damaged.

• Removal of graphics may affect underlying paint or surfaces; we are not responsible for damage caused by removal unless otherwise agreed in writing.

• No guarantee is provided for graphics applied to vehicles with poor paint condition.

Durability & Warranty

• Material warranties are subject to manufacturer specifications and correct use, care, and environmental exposure.

• Warranties do not cover damage caused by impact, abrasion, chemicals, pressure washing, neglect, or misuse.

• Expected lifespan may vary depending on location, orientation, weather, and maintenance.

Customer-Supplied Materials

• We accept no responsibility for defects, failures, or delays resulting from customer-supplied materials or substrates.

Payment Terms

• Payment terms are as agreed at the time of ordering; deposits may be required.

• Late payments may result in delays, suspension of work, or additional charges.

• Ownership of goods remains with the company until payment is received in full.

Cancellations & Changes

• Orders cancelled after production has commenced may be charged in full or in part.

• Changes requested after approval may incur additional costs and affect delivery timelines.

Liability

• Our liability is limited to the value of the goods or services supplied.

• We are not liable for indirect, consequential, or financial losses including loss of earnings or business interruption.

Intellectual Property

• Customers confirm they have the right to use all supplied artwork, logos, and content.

• The customer indemnifies the company against any claims arising from copyright or trademark infringement.

Storage & Disposal

• Completed goods not collected within an agreed timeframe may incur storage fees or be disposed of without liability.

Governing Law

• These Terms & Conditions are governed by the applicable laws of the jurisdiction in which the company operates.